REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Relevant regulatory and code requirements

Relevant OHampS and environmental protection policies and procedures

Workplace protocols and procedures for the coordination of fleet control logistics

Computerised fleet management and scheduling systems and guidelines for their use

Factors affecting scheduling in the road transport industry

Focus of operation of transport logistic systems resources management and workplace operating systems

Problems that may occur when coordinating fleet control logistics and appropriate action that can be taken to minimise or respond to them

Focus of operation of marketing systems and resources

Required skills

Communicate and negotiate effectively with others when coordinating fleet control logistics

Read and interpret instructions procedures and information relevant to the coordination of fleet control logistics

Interpret and respond to customer requirements

Interpret and follow operational instructions and prioritise work

Complete documentation related to the coordination of fleet control logistics

Operate electronic communication equipment to required protocol

Work collaboratively with others when coordinating fleet control logistics

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems faults or malfunctions that may occur when coordinating fleet control logistics in accordance with workplace procedures

Implement contingency plans for unanticipated situations that may arise when coordinating fleet control logistics

Apply precautions and required action to minimise control or eliminate hazards that may exist during the coordination of fleet control logistics

Apply relevant statutory requirements codes of practice and local government bylaws

Plan work activities including predicting consequences and identifying improvements

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Ensure the application of fatigue management knowledge and techniques by drivers

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Select and appropriately apply technology information systems and procedures to complete workplace tasks

Adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OHampS standards

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

The workplace environment may involve twenty-four hour operation and may include:

Services, products, risks, work systems and requirements may:

Operations involve:

Consignments may be:

Transport may be:

Modes of domestic transport may include:

Critical transport factors when scheduling fleet operations may include:

Communication equipment may include:

Consultative processes may involve:

Depending on the type of organisation concerned and the local terminology used, workplace plans/procedures may include:

Information/documentation may include:

Applicable regulations and legislation may include: